Privacy statement

Dinestar B.V., located at Buitenveldertselaan 106, 1081 AB Amsterdam, is responsible for the processing of personal data as stated in this privacy policy.

Contact details:
https://dinestar.nl
Buitenveldertselaan 106
1081 AB Amsterdam
020 486 67 29
hello@dinestar.nl

Personal data we process

Dinestar B.V. processes your personal data because you use our services and/or because you provide them to us yourself. Below is an overview of the personal data we process:
- First and last name
- Gender
- Phone number
- Email address
- Other personal data that you actively provide, for example by creating a profile on this website, in correspondence, and by phone
- Location data
- Data about your activities on our website
- Data about your browsing behavior across different websites (for example, because this company is part of an advertising network)
- List of customer contact details via an app
- Internet browser and device type

Special and/or sensitive personal data we process

Our website and/or service does not intend to collect data about website visitors under the age of 16 unless they have permission from a parent or guardian. However, we cannot verify whether a visitor is over 16. We therefore recommend that parents be involved in their children's online activities to prevent data from being collected without parental consent. If you believe that we have collected personal data about a minor without such consent, please contact us at hello@dinestar.nl, and we will delete this information.

Purpose and legal basis for processing personal data

Dinestar B.V. processes your personal data for the following purposes:
- Processing your payment
- Sending our digital newsletter
- Being able to call or email you if necessary to carry out our services
- Informing you about changes to our services and products
- Offering you the opportunity to create an account
- Delivering goods and services to you
- Dinestar B.V. analyzes your behavior on the website to improve the website and tailor the product and service offerings to your preferences.
- Dinestar B.V. tracks your browsing behavior across different websites to tailor our products and services to your needs.

How long we store personal data

Dinestar B.V. does not store your personal data longer than is strictly necessary to achieve the purposes for which your data is collected. We apply a retention period of 1 year.

Sharing personal data with third parties

Dinestar B.V. shares your personal data with various third parties if this is necessary for the execution of the agreement and to comply with any legal obligation. We enter into a data processing agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. Dinestar B.V. remains responsible for these processing activities. Additionally, Dinestar B.V. provides your personal data to other third parties only with your explicit consent.

Cookies, or similar technologies, that we use

Dinestar B.V. uses functional, analytical, and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet, or smartphone when you first visit this website. Dinestar B.V. uses cookies with a purely technical functionality. These ensure that the website functions properly and that, for example, your preferences are remembered. These cookies are also used to make the website function properly and to optimize it. Additionally, we place cookies that track your browsing behavior so we can offer customized content and advertisements. When you first visited our website, we informed you about these cookies and asked for your consent to place them. You can opt out of cookies by setting your internet browser to no longer store cookies. You can also delete any previously stored information via your browser settings.
For an explanation, see: https://veiliginternetten.nl/themes/situatie/cookies-wat-zijn-het-en-wat-doe-ik-ermee/
This website also places cookies from third parties. These include advertisers and/or social media companies.

Viewing, modifying, or deleting data

You have the right to view, correct, or delete your personal data. Additionally, you have the right to withdraw your consent for data processing or object to the processing of your personal data by Dinestar B.V., as well as the right to data portability. This means you can request us to send the personal data we have about you in a computer file to you or another organization of your choice. You can send a request for access, correction, deletion, data transfer of your personal data, or a request to withdraw your consent or object to the processing of your personal data to hello@dinestar.nl. We will respond to your request as soon as possible, but within four weeks. Dinestar B.V. also informs you that you have the option to file a complaint with the national supervisory authority, the Dutch Data Protection Authority (Autoriteit Persoonsgegevens). You can do so via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

How we secure personal data

Dinestar B.V. takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized modification. If you believe your data is not properly secured or there are indications of misuse, please contact our customer service or email hello@dinestar.nl

Amsterdam, July 1, 2019

Frequently asked questions

Unfortunately is the restaurant fully booked for this date. Try another date or one of our other culinary deals!

If you have lost the confirmation, please email to restaurants@vialuxury.com with your reservation details.

We would love to help you with your reservation. You can contact us by email via restaurants@vialuxury.com or call to 020 486 6729

No, for most restaurants you don't have to pay upfront when you make a reservation.
Some restaurants only accept reservations with a small down payment, this is clearly indicated when making a reservation.

Restaurants are happy to take your dietary requirements into account. You can indicate this in the comments on the booking form.

Drinks are not included in de menu price. Only, if its clearly stated in de deal description.